Product Returns

Please contact Charnstrom for all returns, call 800-328-2962.

Our return policy is as follows:

The customer is responsible for a 25% restocking fee plus all shipping charges. The items must be returned in the original shipping cartons and the customer is responsible for any damages during the return. The customer must call for a return authorization number before sending any product back. No returns after 30 days of receiving goods.
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